Returns

If in the instance you are not completely satisfied with your product, simply return the unused product(s) in its original unbroken packaging with all tags attached within 7 days of receipt for a refund to KB Distilling, PO Box 107 Dry Creek SA 5032. Please ensure you provide us details of your order number so we can execute the refund upon approval.

Please ensure you have your tracking number recorded in case of any unforeseen missing returns.

Once the return is received and inspected that it has been unopened and untampered with, we will refund you the amount of the product, minus the shipping costs. If for some reason we are unable to provide your refund, we will contact you immediately upon receipt.

Refunds will be made back into your original payment method within 48hours.

It is at the customer’s cost to pay for the freight to return the goods and must be arranged by yourself. The goods are your responsibility until they reach our Australia Post Box. Please ensure you pack the return item safely to prevent any damage to the products or boxes.

For further information please see Terms of Service page.

Our Products
Custom Creations

Custom Creations

Custom Creations

Create Something Worth Raising a Glass To

Whether you’re planning a wedding, organising a corporate event, or searching for a gift that truly stands out, Frankly Gin Bespoke makes it easy to create something memorable.

Tell us a little about your idea — the occasion, your style, and how many bottles you have in mind — and we’ll work with you to design a custom gin gift that is as unique as the moment you’re celebrating.

From personalised labels and packaging to flavour selection and finishing touches, we’ll guide you through the process and bring your vision to life.

Because the best gifts aren’t off the shelf.

They’re crafted with intention — and a little gin.

Start your bespoke order today.

Contact us at frank@franklygin.com.au or on 1300 113 559 to create something special together.