All online orders will be dispatched from No 7 Distillery within 2 working days of order and once payment is processed.
Adelaide Metro can expect deliveries to the purchaser’s address within 2 days, VIC, NSW, QLD within 2-5 business days and WA, NT and TAS 3-7 days.
These dates are however an approximate only and we are unable to guarantee due to our reliance on our carriers. No 7 Distillery does not guarantee delivery on a particular date and is not liable for any loss resulting from a late delivery.
Deliveries cannot be made to PO Boxes or anywhere outside of Australia. In the instance the recipient has provided incorrect or out of date details, No 7 Distillery is not liable for incorrect or unclaimed delivery. No. 7 Distillery will make every effort to ensure instructions are followed for correct delivery, but onus is on the customer if instructions are unclear and delivery is not able to be made.
If the customer wishes the opportunity to provide delivery instructions to have goods left at point of delivery, all efforts will be made to ensure these instructions are followed but it must be clear that the customer takes on this option at their own risk.
As a signature is required for all deliveries, please provide a telephone number/contact person for the delivery address. Receipt of goods must be signed by a person over the age of 18.
Any deliveries requiring redelivery, or redirection provided by yourself to a new address provided by the recipient will incur an additional charge.
If your delivery has been damaged in transit, please notify No 7 Distillery within 24hrs by sending a
photo of damaged goods to firstname.lastname@example.org. Unfortunately insurance against our carriers is not possible.
As we will be using an external carrier, in some cases packaging may be damaged in transit, minor dents and scuff marks are unfortunately unavoidable.